The legal stuff – lockedon terms of service

This Software Terms Of Service (the “Agreement”) is a binding agreement between Locked On Interactive Pty Ltd ACN 142 344 045 “Licensor”) AND You the purchaser of the LockedOn program (“Licensee”).


1.1 Acceptance The installation, copying or use of the LockedOn Cloud program and any other related applications, including mobile device applications (which is fully described on the Licensor’s website ( will constitute your acceptance of the rules and terms of the LockedOn program and the terms of this Agreement.

1.2 Nature of License. Subject to Licensee’s payment of the License fee as set out in clause 2 below and the Licensee’s compliance with this Agreement, Licensee is granted a non-exclusive and non-transferable license to use the LockedOn program.

1.3 License Restrictions. Except as expressly permitted by this Agreement, Licensee may not: lease, loan, resell, sublicense, or otherwise distribute the LockedOn program.

1.4 License terms to apply to apply to third parties engaged by Licensee. If   Licensee engages any third parties for data processing, consulting, or other services Licensee may permit access to, and use of, the LockedOn program by the third party  provided that the third party complies with the terms of this Agreement and accesses and uses the LockedOn program solely for purposes of rendering services to Licensee


How LockedOn is delivered to you
You can sign up for LockedOn Cloud at As part of the setup process, you can select a plan which suits you (you can upgrade at any time), then you will be prompted for your credit card details – which once completed will then be sent to our secure payment solution via encryption. You will then have instant access to LockedOn. For more information regarding our credit card security methods, review our Privacy Policy.

Depending on what options you have chosen, you may be charged a non-refundable, one-time fee upfront.
During the LockedOn Cloud sign-up process, you will have the option to choose “optional features”, which may incur additional fees, including one-time setup fees. These charges will be clearly shown on the sign-up page, and must be selected and confirmed by you before purchase. These one-time setup fees are charged at the end 7 day trial period, and are non-refundable. If you cancel before the end of the 7 day trial period, these charges will not be incurred.

You have 7 days to trial the software at no charge.
All LockedOn Cloud subscriptions have a 7 day trial period, during which you will have full access to all features of the system.

After 7 days, your monthly billing will commence.
If you have chosen not to cancel after 7 days, your credit card will be billed for the amount chosen for your plan (and any extras you have chosen).

How do I cancel my account?
If you feel LockedOn isn’t for you, then you can cancel your account at any time. The Cancel option can be found by clicking your Name in the top right corner, clicking Account option, and clicking the “Cancel your account” option.

Once you cancel, you will not be charged again.
Once your cancellation has been processed, your credit card will not be charged again. However, you are responsible for whatever charges have been made to your credit card prior to your cancellation. No pro-rata refunds will be given under any circumstances.

Once you cancel, your account will be permanently deleted (including all data), and you will no longer have access.
Once you choose to cancel your account, all the data contained within your account will be permanently and irreversibly deleted.


The LockedOn program license granted hereunder is for the periods set out in Clause 2 above. This Agreement imposes no obligation on the Licensor to renew the license after the expiry of each monthly license period.

Licensor may immediately terminate this Agreement and any licenses and services provided hereunder if:

  • Licensor notifies Licensee in writing of a breach and such breach is not cured within thirty (30) days; or
  • (ii) Licensee makes an assignment for the benefit of creditors or proceedings are commenced by or for Licensee under any bankruptcy, insolvency, or debtor’s relief law. 

Termination shall not relieve Licensee it obligation to pay fees that remain unpaid and shall not limit either party pursuing other available remedies.

Upon termination by Licensor of this Agreement or any part thereof, Licensor shall
have no obligation to refund to Licensee any fees paid by Licensee, and Licensee agrees to waive, in perpetuity and unconditionally, any and all claims for refunds.


All intellectual property rights and title to the LockedOn program shall remain with Licensor and no interest or ownership therein is conveyed to Licensee. Licensee shall not alter or disassemble the LockedOn program except as required to be permitted by applicable law. If Licensee wishes to exercise any right to reverse engineer to ensure interoperability in accordance with applicable law, Licensee shall first provide written notice to Licensor and permit Licensor, at its discretion, to make an offer to provide information and assistance reasonably required to ensure LockedOn program interoperability with other Licensee products for a fee to be mutually agreed upon (if any).


5.1. Licensor warrants that, during the period of the license, the LockedOn program will operate substantially in conformity with the LockedOn program’s as described begin time to time on the Licensors’ website.

5.2. Provided that Licensor is notified in writing of LockedOn program’s nonconformance with the warranty set forth in this clause the Licensor shall, at its option:

a) repair or replace the defective Product, or
b) at the Licensee’s sole discretion, cancel their account as per clause 2 of this Agreement.

This Section is Licensee’s exclusive remedy for breach of this limited warranty

5,3. The above warranty specifically excludes defects resulting accident, abuse, misapplication or unauthorized repair, modifications, or enhancements. Licensor does not warrant that use of the LockedOn program s will be uninterrupted or error free.

5.4   To the extent permitted by law, the liability of the Licensor for any breach of a
condition or warranty, implied into this Agreement under the Trade Practices Act 1974 (Cth) or any equivalent State or Territory legislation which cannot be excluded, is limited (at the Licensor’s sole election) to either repair or replacement of the LockedOn program or the supply of an equivalent program or the repair of the LockedOn program by the Licensee and if applicable the supplying the Licensor’s services again.


To the maximum extent permitted by law, in no event shall Licensor or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits or confidential or other information, for business interruption, for personal injury, for loss of privacy, for failure to meet any duty including of good faith or of reasonable care, for negligence, and for any other pecuniary or other loss whatsoever) arising out of or in any way related to the use of or inability to use the LockedOn program, the provision of or failure to provide support services, or otherwise under or in connection with any provision of this license, even in the event of the fault, tort (including negligence), strict liability, breach of contract or breach of warranty.


7.1. Performance or Benchmark Testing Licensee may not disclose the results of any benchmark test using the LockedOn program to any third party without Licensor’s prior written approval.   This obligation shall continue in full force and effect for a period of two (2) years after the date of such testing.

7.2. Consent to receiving emails. You agree to receive emails LockedOn.

7.3 Consent to use of data. You agree that Licensor and its affiliates may collect and use technical information you provide as a part of support services related to the LockedOn program.   You also agree that Licensor may use information and statistics concerning your use of the LockedOn program and that these may be displayed publicly on the Licensor’s website and the LockedOn program.   You also agree that your user name on the LockedOn program and your listings, sales and commissions may be displayed publicly on the Licensor’s website and the LockedOn program as part of the Licensor’s rankings of users of the LockedOn program, such as its World Rankings system.

7.4 Governing Law. This Agreement shall be construed, and the legal relations between the parties hereto shall be determined, in accordance with the laws of New South Wales Australia, excluding its conflicts of law principles. The venue for any claims arising under this Agreement shall be the courts located in New South Wales, Australia and the parties agree to submit to the exclusive personal jurisdiction of such courts.

7.5 Force Majeure. Except with respect to the obligation to pay the Licensee fees when due, neither party shall be deemed in default of this Agreement because of a delay or failure in performance of its obligation resulting any cause beyond its reasonable control (a “Force Majeure”), provided it gives reasonably prompt notice of the Force Majeure condition to the other party and uses reasonable efforts to mitigate the delay or failure.

7.6  Entire agreement This Agreement and the description of the LockedOn program on the Licensor’s website constitutes the entire agreement between the parties and supersedes all prior or contemporaneous conditions, agreements, communications or representations, whether oral or written, relating to the subject matter hereof. The Licensee acknowledges that it has not relied on any statement or representation by the Licensor or an employee or agent of the Licensor in entering into this Agreement.

7.7       Disclosure  The Licensor receives commissions for third party services providers such as SMS credits, and property export (“portal push”) services.